Refund policy

Your satisfaction is our priority. Due to the nature of beauty products, we only accept returns or exchanges in specific cases. Please review our policy below:

Damaged or Incorrect Items

If your order arrives damaged or you receive the wrong item, please contact us within 48 hours of delivery. We will arrange a return and send you a replacement at no extra cost.

Refunds

Refunds are only issued for damaged or incorrect items. To be eligible, products must be returned in their original, unopened condition.

Non-Returnable Items

For hygiene and safety reasons, we cannot accept returns on opened or used beauty products.

Return Process

To initiate a return, please contact our customer support team via email at wickedangel.shop@gmail.com or send us a DM on Instagram with your order details and clear images of the damaged or incorrect item. Our team will guide you through the next steps.

All products are carefully checked before shipping to ensure quality and authenticity.

We’re committed to making your experience smooth and hassle-free, and we’re always here to help.